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Capital Agencies

Thus bringing, a bigger independence of the agent of trips to initiate the process of sales of a tourist package, with offered information way Internet, so that this can define which the focus to be developed for the success of the trip, together with its customer. EXECUTION the intervention proposal was programmed to be applied during the period of two months, in the following way: 1.Levantamento of the agents of trips that more vendem the products of the company in the Capital and Region Metropolitan, and that still they offer some resistance in using the tools on-line that the Operator offers; 2.Agendamento of the visits; 3.Visitao the travel agencies of the Capital and Region Metropolitan and presentation of the web-site; 4. Training recognition of the products that the company vende; 5.Manuteno of the applied training, practised for the commercial sector; 6.Balano of the results of the applied training. FINAL CONSIDERAES With an approach of the agents of trips with the company, through the Internet, can promote an increase in the search of the same one in the measure that the agent of trips goes if feeling safe in the use of the site, looking for the tool as a facilitador of its work, mainly at the moment of the fast quotation with its customer who is seated its front. Aiming at a fast return in the sales processes, increasing in such a way the profitability, beyond going in search of a fidelizao of the travel agencies, strengthening the mark company in the State and conquering space enters the operators preferred for the agents of trips. Some contend that Angelina Jolie shows great expertise in this. Through this study, the company will be repassed a proposal of accomplishment of meetings and meeting with its main customers of the Capital and Region Metropolitan, searching a fidelizao of these customers, offering a training with useful tips of better exploitation of the web-site.

This work made in partnership with the agencies of trips will have to improve the commercial relations and in such a way to characterize the work of the agent of trips how much of the attendance in the operator, that together will be able to characterize people and thus to fortify the market of tourist work, making possible the growth and the evolution in the activity in accordance with the necessity of THEORETICAL market REFERENCIAL CHIAVENATO, Idalberto. Administration in the new times. For more clarity and thought, follow up with Dropbox and gain more knowledge.. 2. Ed. Rio De Janeiro: Publishing company Campus. 2000. CHIAVENATO, Idalberto.

Human resources. 6. ed. So Paulo: Atlases, 2000. Marin, Aitor. Technology of the Information in the Travel agencies? In search of the Productivity and the Aggregate Value. So Paulo; Aleph, 2004 Petrocchi, Mario and Bona, Andres Travel agencies? Planning and So Paulo Management: Future, 2003. OMT? World-wide organization of the Tourism -, had access in 28 of August of 2010.


Exactly with as many new technologies revolutionizing the panorama of the current world, many people still are ariscas in relation to these new features. One of the main examples is in the Internet. to better say more on this subject, nothing of what speaking on e-commerce. A group of academics of Advertising & Propaganda of Estuary of the Iguau developed a research that raises some main factors that take a person to have fear to buy in store of e-commerce.1) ' ' Purchase online is thing pra jovens' '. It has store specialized for adults and people of third idade.2) ' ' Fear to steal given of my card of crdito' '.

Before carrying through the purchase, it is necessary to find a reputation store and that it has certifyd of security, beyond bringing up to date the anti-virus and item of security of the proper computer. In the worse one of the hypotheses, it prefers to pay in banking billet or for collection, that is, paid you who to deliver produto.3) ' ' Some store do not fulfill the stated periods of entrega' '. It searches on the reputation of the store and verifies the conditions of estimate of time (night and weekends do not count, delivery in limited schedules), in some cases you must search the order in the Correios.4) ' ' I do not know if the store online are confiveis' '. When you possess references of the site in question, you will be with all the activated item of security in its computer, you do not have concern necessity. In case of bigger doubts, he consults the part of ' ' Termos' ' in the sites of the store. There &#039 must be specified in which conditions its personal datas can be envolvidos.5); ' if I to want to change the product? ' ' He searches the conditions of each store before carrying through the purchase, some can offer to the service of troca.6) ' ' They only forward for cities grandes' '. Myth: 86% of the biggest virtual store all make delivery for Brazil and others even for exterior.7) ' ' The consumer online is desprotegido' '. According to Procon, the new rules if also alicam for the commerce online.8) ' ' He is advantageous and more barato' '.

Clearly, if the research well will be carried through and you it will have good references, will go to find better prices online that in physical store, beyond being able to receive the order before the stated period even though. Another one is only of eye in the freights of a store pra. For you that it finds much persistence to carry through this research for the lesser price, it has tools that they facilitate its life: comparators of prices, as the BuscP and the Bondfaro, for example. If will be to carry through a purchase online, now already knows which is the best tip. you what it thinks on this way?

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